KNOWLEDGEABLE SERVICE YOU CAN TRUST
The computer is your home’s command central. Whether you’re looking to set up, secure or repair your machine, we’ve got the know-how, tools and dedication to get the job done.
WHAT CAN WE HELP YOU WITH?
Create A Ticket
Make sure your computer works right from the get-go. Let us update your system, set up accounts, connect your computer to the Web and install programs like your Internet security software, your favorite photo editing tool or Microsoft Office. We love making sure people get their computing life off on the right foot.
Your computer, like any machine, will run better if it gets regular maintenance and care. Let us get under the hood, clean up some functionality, delete those pesky temp files, update existing software and remove unwanted programs to keep your computer in best condition possible.
Data Backup or Transfer
Whether it’s because of a lightning bolt or a spilled cup of coffee, no one plans on losing their data. But just about everyone does at one time or another. Take preventative action. We will create a backup of your files and help you set up a routine to keep your data safe.
Working out of our state-of-the-art RDPTECHS repair facility, Data Recovery Agents specialize in retrieving material from malfunctioning or damaged computer hard drives or storage media (flash drives, memory cards, etc.). Give us a call and an Agent will work with you to create a data recovery plan customized for your particular data storage challenge.
What is the average amount of time an Agent can go without checking their email? About four seconds. What can we say? We like to stay connected. You don’t have to be an Agent to understand how email has become an integral part of modern life. Let us help you create an account and show you how to use it.
Need a new piece of hardware installed in your computer? We’ll install the new hardware (hard drive, graphics card, power supply, gaming controller, webcam, microphone, etc.) and make sure they play nice together.
Whether it involves replacing bad RAM, a malfunctioning motherboard or a cracked screen, we service most major brands regardless of when the device was purchased.
Getting impatient with your computer? Is it is taking longer than you’d like for it to boot up, open software programs or complete simple processes? Upgrading the machine’s Random Access Memory (RAM) could be the answer. If you like to run more than two programs at the same time or spend a lot of time using photo/video/audio editing programs, installing more RAM might perk your computer up.
Operating System Install
The operating system (OS) is the backbone of your computer. Because your OS affects everything that goes on in your system, installing a new one can be tricky. Luckily, our Agents love this kind of stuff. Let us help.
Printer Setup or Troubleshoot
Making sure all the accessories work with your computer is not as easy as it seems. But whether you are printing out pictures from the party you went to yesterday or need to review a copy of the report you are turning in on Monday, you need your printer to work. Let us get our hands on it and we’ll have it working in no time.
Software Install & Setup
From the latest games to that new 3D imaging program you had to try out, we will help you get your new software program working the way it should.
Wondering if it’s time to upgrade your PC beyond Windows 98? If you need a little help assessing your technology, this is what we do. Have us out to your place, tell us what you’d like to do and we’ll put together a customized plan to help you get what you want out of your technology.
Virus & Spyware Removal
Is your computer performance uneven – sometimes fine, sometimes slow as molasses? Are people in your address book responding to email messages you did not send? Are you having trouble printing or do you keep getting strange, threatening pop-up messages? Sounds like you may have picked up a virus or some malware out there on the Internet. Taking care of infections early is important to prevent file corruption and data loss. The good news is our Agents enjoy helping return infected technology to good health.
Want to break free from your Ethernet shackles and connect to the world without wires? We can help get your new or existing network up and running and with proper security measures to make sure your personal information is safe from prying eyes.