Wow! James met us near our home to pick up our sick computer and saved us a 45 minute drive. He gave us lots of options instead of dictating what should be done and lording his computer knowledge over our lack of same. When it was ready he even offered to met us at his home to pick up even though he had been to urgent care that evening with an injured back. Definitely a super knowledgeable and competent computer repair guy and words do not describe his unparalleled customer service. He will most certainly be our first pick for future computer work. – Mike and Patty O
Wasson’s didn’t answer the phone and never returned my calls, Radio Shack laughed and said it would be two weeks minimum before they would even look at it. I searched the internet for help and came across RDPTECHS. I called and got right through to Mr. Hinkle who helped me diagnose the hard drive crash. He found a hard drive for my computer that day. We set an appointment for Monday afternoon to repair my computer, but we were delayed by a huge violent storm (which Mr. Hinkle was willing to drive through, but I refused to let him risk
the damage). The next evening, Mr. Hinkle came to my home and installed my new hard drive, but we were without a restore disk. Mr. Hinkle recognized that my external hard drive had an image file of my original hard drive and found that he could boot my computer from that hard drive. In two hours he had my computer restored to fully functional condition and he even found my files that were necessary to make my business run. Thanks, Mr. Hinkle. You got my business back on its feet before payroll. I don’t know anyone who serves his clients like you do. I will be referring all of my friends to you.– Dan
Fixed my computer and backed up my data.
– Mary F.
– James Brown
– Pierre Nelson
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James did a great job of salvaging the info from my hard drive
after it crashed. The price for service was great. He really put in more time then he charged me for and was eager to make sure i was completely satisfied before I paid the invoice.